Monday, March 28, 2011
Unknown
I was at Bukit Tinggi JJ AEON yesterday for lunch and I just need to get my hair done really quickly for a wedding dinner at night. I was supposed to go to my usual place at Eng Ann but instead take a few steps walking to APT. I knew that it would be trainee / academy students that will be servicing their customer. I thought well, I might just give it a try.
For one, a TRAINED hair dresser SHOULD HAVE KNOWN that using finger nails to scratch the scalp during washing hair is VERY BAD AS IT DAMAGES HAIR SCALPS! Not to mention, it is very painful if their nails are freaking long and sharp!!! And this hair dresser in particular has very strong hands, she kind of pushing my head as if it is a basketball. My head went right - left - right - left when she was putting on the shampoo and "massaging" my hair.
Secondly, I asked for my hair to be straighten nicely as I've got a wedding dinner to attend at night. They ironed it STRAIGHT... DAMN FREAKING STRAIGHT and my hair looked awful as it is as straight as a wig!!! There is 0% of naturalness in my hair when I stepped out from the salon!
Thirdly, the pain they caused me!!! The iron was freaking hot and the hairdresser burnt my neck with it!!!!!!!!!!!!!!!!! (accidentally of course) And when they iron my hair, they kind of pull it as if I am a doll they practiced with everyday. I was in freaking pain for the whole 30 minutes of pulling my hair!!!
Fourthly, the whole wonderful first timer experience at APT cost me RM45!!! In the normal saloon that I visit, it cost only RM30 with a nice neck and shoulder massage! Here at APT, they uses their hand (full with shampoo) to "pinch" my neck and they did not wash it off when they are washing my hair. Yicks!!!!!
Last but not least, after much of a agony they caused me, I did not even lodge any complaint. The only thing I did was rubbing my hair to let her know that I was in pain and she goes "ohh.. sorry" then continues to torture me.
So I walked off feeling so pissed off, and trying to mess up my hair so that it will look a little bit more fluffy.
Say NO to APT -- YOU SUCKS!!!
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19 comments :
never go APT la.... memang sucks.... never like it.. and is not cheap also.
Touching my scalp with hot iron in apt is normal odeal to me. I been apt customers for about 2 yrs, mainly because one of their salon is in a shopping mall where i work which is convenient to me. I always do rebonding and i find their treatment dont do much for my hair, still dry n a little frizzy at the end. So today i just decided to do touch up rebonding without treatment, thinking i would like to try karatase treatment which i always use before patroning apt. They keep on pushing treatment to me, and two of their stylist keep on harrassing me to do treatment. I feel so shy keep saying no to two of them! other customers next to me can hear me like i have no money or something. N i also argue with stylist about wanting a fringe, he said i wont look nice if i have a fringe. At the end i just say out loudly im a busy mom want short hair short fringe, just give me short fringe! And he finally cut my fringe off. Harrhh stress not worth paying almost rm300 ... Anyway thank u for reading my comment .. I feel better sharing this
Ouch! Your experience sound more painful than mine! You are paying for a fringe and yet they want you to insist on it?!! APT is a hair saloon that I will never ever step foot again!!!
i agree ..APT is just a waste of money. a day before my engagement day, i went to apt aeon setiawangsa to get a side fringe.but that stupid trainee give me a flat straight bangs.i dont no weather he is stupid or what.he just cut my fringe straight and the he look at me with a stupid fucking face!FUCK u APT!!
Alot of sharing on bad experiences at APT. All we wanted is for them to make us look pretty, not otherwise! APT has got alot to improve...
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Morita, your hair saloon is not very far from my place. Am sure to be dropping by soon.. Needed extensive hair treatment - too much of damage done from swimming in the pool and sea. Sob.. :'(
No problem. Kindly contact me 0166606583 or visit www.facebook.com/windzhairstudio
My new year mood turn badly in APT Bukit Indah Nusajaya...Visit here 1Jan 2014 time around 10.50-11.30am wf regret feeling .Hair stylish name jenny no smile on her face & very arrogant & so rude.first n my last visit. Never return back.
Yes APT is indeed overrated all these years. Few years back I cut my hair there and it turned out horribly. Yesterday I passed by APT Aeon Bukit Tinggi and thought why is it still so successful. So I decided to try it out again but I regretted it. That girl who washed and cut my hair was so rude as if she don't like her job at all. I don't know why she's rushing and end up I have an extremely thin layered hair which is longer on one side. When I asked her ahey said it's the style. If it is, then its a really ugly style.
The nooblest haircut salon in this world!!!! I am a girl and now my hair is same as a boy!!!!! They have no eyes!!!! SUCK IT!!!!!
Just got out from this branch as well. Was planning to go to monsoon-I'd (next to it) but it was full. So dragged my feet to apt as I've had bad experience here before. Anyways this time, I wanted wash and thong slight curl at the ends. I asked for price but the hair stylist(hs) said that the person giving the price is busy. So I waited for around 15mins, then suddenly he started to put shampoo on my hair without telling me the price first! After washing, while toweling-dry my hair, a lady came and make a gesture with her head (asking me what I want-kind of gesture) -so bloody rude! Anyways I ask the price and she said RM 80 and with my own shampoo! I almost fell off my chair. To be frank, I visit saloons every week to get my hair done in the same style Miko, today I have no choice as I am in Klang. Reputable saloon like Miko only charge me RM48!!! - with head and body massage, and superb service! To cut the story short, APT :
1. price is fucking expensive
2. Service of supervisor (Winnie) rude
3. Scratch my scalp with fingernails
4. This is the worst: they broke the rules of applying conditioner: applied on my scalp!! Wtf!
In a nutshell, this place sucks to the core!!!
APT Pandan indah is seriously SUCKZZ too. Selfish and never concern on how customer is feel. Not friendly. Strongly recommend not to visit this outlet.
Twice they fucked up my hair!
When I first arrive, some staffs are chatting and gossip whereas other staffs are playing their damn phone, I asked any recommendations and they just throw the menu in front of my face then continue to enjoy their life, their face is like ' diu why got customer', the atmosphere is so stressful and awkward. Afterward, I chose a senior haircut, a hairdresser called Christine, at first she asked what style I want( her attitude is like she haven't enjoy her life enough and being force to work), I told my request, then she just very impatiently said ' ah ah ah okokokok', since I asked for an undercut to trim a bit so it looks natural and lighter, I did told her my concern, she reply me with over-confident sound ' don't worry, I won't cut too short', then the next moment she just shave my underpart until botak, when the hair were being put down, it looks an umbrella, and the main purpose I come here is that my bang is too long and it is poking my eyes, she didn't even cut my bang and said if cut not nice, then I wonder is she so rush, like she is trying to quickly cut my hair then go back to continue enjoying her life, it looks a mushroom and it is too long, then she told me finished already, I was like so shock, I paid RM38 just like that? I asked her to trim more then she do very arrogant face and say' you are customer, what can I say?' But too bad, she already ruined the whole structure of my hair, I'm already very speechless, I told her it looks so weird then she reply 'but I think it is very nice ah, I think it suits you so much', ??? dude you think I came here to cut the hair you like? Of course the most important thing is I think it looks good, and clearly she is trying so hard to push away her responsibilities and blame it on me, like I'm trying to cari pasal, at that moment I knew that there's no use to argue with these kinda people, so I just get up and paid. The most funny thing is, when I'm paying my bills, this is the only moment she got good attitude with a lovely smile and said thank you ya, really makes my blood start boiling when I saw that face, like she is so happy that she no need to bear the consequences. I did search their official website, then I found out that this women is the manager of this branch, I was like this is the manager? So arrogant and unprofessional, act like very atas. Even an Indian shop is better than this so called 'salon'.
Since it is so bad, 20 days later I came back to fix my umbrella hair, and I chose Eric cause the first time he helped to cut, it is so nice even my family praise me for looking that good, he really did fix my hair well, but when it comes to bang, he accidentally cut it too short, I told him about that, he just laugh awkwardly like nothing happen and told me to wait for one week it will regrow, you heard that, so irresponsible, kinda disappointed, I tot he is different than others since he's the only on with good manners, I can clearly hear the panic in his voice, trying so hard to walk away from this.
Not only that, apt staff likes to slander other salon, like asking ' where you cut your hair, it looks so bad, next time you come find us, we help you to cut a better one', ??? dude you are the one help me to cut last time, why are you confessing you are a terrible barber, and I love their face every time I told them they are the one who cut or they colleagues cut, the awkwardness on their face and they just shut up and trying to switch topic like 'are you going to college now', they are so funny omg.
In a nutshell, we can conclude that most of the apt hairdresser are arrogant, does not respect customers' opinion at all, over-confident, and run away from their responsibilities. As a regular customer for years, not coming back again. No wonder the hairdresser told me that customers is lesser now, deserved. I wonder did you guys bought 5 stars reviews, cause it's so fake.
Yes correct. The hair designer thin my hair when i ask him to cut. Hair thinning method is only used for thick hair. My hair is thin and he made it very thin using the thinning scissors without telling me anything. Then he took more than an hour to cut hair only. Not professional at all
Agree
May be they do it for purpose so that no customers will come there
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